Common Questions
Got questions? Good.
Here are the things most clients ask before getting started.
Yes. Most of my work is delivered remotely, so I work with businesses across all of Australia. For clients in Perth I can attend on-site when needed. Location is rarely a barrier.
Depending on the work, I offer fixed-price project engagements or hourly consulting. For ongoing support I offer monthly retainer arrangements. We discuss this openly in the free discovery call — no surprises, no hidden fees.
Typically within 1–2 weeks of agreeing on scope. For urgent situations, reach out and I'll do my best to accommodate your timeline.
Yes. Many clients retain me on an ongoing basis for IT support, advice, and continuous improvement. This can be arranged after any initial project — no lock-in contracts required.
Primarily sole traders, small businesses (1–50 staff), and growing SMBs. My approach is specifically designed for businesses that don't need — or can't afford — a full-time IT department, but do need expert-level advice and execution.
Not at all. I explain everything in plain English and make decisions based on your business goals, not technical jargon. You'll always understand what's happening and why.
Yes. I work with whatever you currently have — Microsoft 365, Google Workspace, AWS, Azure, on-premises servers, or a mix. I assess your current setup first, then recommend the best path forward.
Yes. Sirnex Tech is an ASIC-registered business with an active ABN (32 643 053 704) — so you're dealing with a legitimate, accountable professional.
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